Clients can:

  • View streaming video
  • View case details
  • View invoices
  • Re-open closed cases
  • View photos
  • View final reports
  • Assign new cases
  • Print or download reports

I.D.E.A. (Investigative Data Exchange Application) is a web-based system that provides for the exchange of investigative data between Private Investigative firms and Insurance companies. Based on the “Software as a Service” or Application Service Provider (ASP) model, Oronova I.D.E.A allows Private Investigative firms to stream surveillance video from the video camera through any internet-attached laptop or desktop computer and make it available to Insurance companies via a secure web site. In addition to streaming video, the system also allows Private Investigative firms to input structured and narrative data that is associated with the surveillance video.

Insurance companies can now view the results of an investigation as soon as the video is uploaded, instead of waiting a week or more for the video and reports to be copied to a CD and delivered via mail or other delivery service. Oranova I.D.E.A further streamlines this process by providing Insurance companies with an online mechanism to assign cases to Private Investigative firms, replacing the previous method that required a phone call or fax to assign each case.